Microsoft Dynamics 365
Consulting
Team Donaubauer has been implementing Microsoft Dynamics 365 Customer Engagement for almost 20 years and has always stayed up to date. Our services include all Microsoft Dynamics 365 Customer Engagement products. We support you with experts right from the start. They will help you to transfer your business processes to Microsoft Dynamics 365, adapt it to your requirements and – if necessary – even extend it individually for you.
In addition to our comprehensive expertise in core areas such as sales, customer service, field service and marketing, you benefit from our continuous innovation and our ability to adapt to rapidly changing technology landscapes.
We are not just consultants; we are your strategic partner, ensuring that your investment in Microsoft Dynamics 365 creates maximum value for your business.
Our consulting services are aimed at optimizing your sales processes. Donaubauer supports you in implementing and personalizing Dynamics 365 Sales to accelerate your sales cycle and increase the productivity of your sales teams. We help you to effectively manage customer interactions and fully exploit sales potential.
In consulting for Dynamics 365 Field Service, our focus is on increasing the efficiency of your field service operations. We implement tools for planning, monitoring and executing field service tasks that ensure a smooth connection between your customer service and technicians.
With our expertise in Dynamics 365 Customer Service, we improve your customer service: service processes are automated and customer interactions are optimized. Donaubauer introduces solutions that increase the satisfaction of your customers and at the same time increase the efficiency of your service teams.
Donaubauer helps you create personalized customer experiences through Dynamics 365 Marketing. Our consulting services support you in strategically planning and executing marketing campaigns, improving customer loyalty and increasing conversion rates through targeted customer approaches.
Your success is our project -
from planning to completion
At Donaubauer, consulting begins with a deep understanding of your needs and business goals. A specialized team develops a strategic plan to turn your vision into reality. Using advanced tools and methods, your existing business processes are analyzed. The implementation of solutions tailored precisely to your operational requirements takes place step by step. In addition to the technical implementation, we support the training of your employees to ensure seamless integration and efficient use of the systems.
Regular evaluations ensure that the implemented solutions continue to function optimally and adapt dynamically to market changes. Donaubauer’s way of working is characterized by transparency, cooperation and solution orientation. We define and accompany your project from start to finish and define the objectives together using our “Donaubauer en bloc” workshop method. This ensures that our solutions meet your needs exactly and usually even exceed your expectations.
Implement projects
effectively
Create a needs
analysis
Continuous customer
support
Dynamics 365
consulting
Get customized strategies
and in-depth insights to achieve your business goals efficiently.
Dynamics 365
Configuration
Optimize your Dynamics 365 environment for maximum productivity and seamlessly functioning business processes.
Dynamics 365
Customization
Achieve outstanding efficiency with our specially developed, high-performance programming solutions.
